PRIVACY POLICY
PRIVACY POLICY
If you register online to receive information relating upcoming products, special events or promotions, or if you subscribe to the newsletter, your personal information will be processed by Yves Saint Laurent, SAS or its third party processors appointed from time to time. Yves Saint Laurent, SAS “Yves Saint Laurent, SAS” or “We”) is a registered data controller under the French Data Protection Law 1978. Yves Saint Laurent, SAS never makes your personal details available to third parties unless otherwise stated in this Privacy Policy.
When you register online at www.ysl.fr or www.ysl.ch or www.ysl.eu, use our online store, or fill in a customer information card when visiting a Yves Saint Laurent store, you give us your consent to process and use such submitted personal data in accordance with the terms of this privacy policy.
If you purchase goods from our online store, the information required for your purchase will be processed by G Commerce Europe S.p.a and/or its third party payment processors appointed from time to time. G Commerce Europe S.p.a is an affiliate of Yves Saint Laurent, SAS which is part of the Gucci Group. Please read the following to understand how G Commerce Europe S.p.a will process your data.
What information Yves Saint Laurent collects?
Yves Saint Laurent collects personal data from visitors to the Site who register their information or from visitors who submit a customer information card in one of our stores. We also use cookies (see more below) and track IP addresses so we can improve our services and enhance your Yves Saint Laurent experience.
How does Yves Saint Laurent uses Information You Provide?
Yves Saint Laurent, SAS does not share customer’s personal information with any third party unless otherwise stated in this Privacy Policy.
In order to maintain this Site, to manage our database, to distribute e-mails and to provide customer communications, Yves Saint Laurent, SAS contracts with selected third parties. These third parties may be situated outside the European Union (“EU”). By providing us with your information and accepting this Privacy Policy, you are consenting to the transfer, storage and/or processing of your personal information outside of the EU (if applicable) as directed by Yves Saint Laurent, SAS and in accordance with the terms of this Privacy Policy.
We do not authorise any of these third party service providers to make any other use of your information. We do not otherwise disclose your information to any other third party, unless we are required to do so by law or in connection with a legal claim or proceeding.
If Yves Saint Laurent is acquired by another entity, information about Yves Saint Laurent’s customers may be available to the new entity. However, the new entity will undertake to protect the confidentiality of your personal data consistent with this privacy policy.
Security
Yves Saint Laurent uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
The access to the Site can be interrupted on Yves Saint Laurent’s decision whenever necessary for maintenance, security or other technical constraint.
Access, Accuracy and Retention
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from the Yves Saint Laurent’s marketing list at any time by contacting us at the mailing address listed below.
Yves Saint Laurent, SAS
e-business service
7 avenue George V
75008 Paris
France
Or via e-mail at online.assistance@uk.ysl.com
About Cookies
Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to our Site. For example, cookies allow us, if you agree so, to save your password so you do not have to re-enter it every time you visit our Site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software.
However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.
Acceptance of Privacy Policy and Modifications
By accessing and using the Yves Saint Laurent Site, or by submitting a customer information card at a Yves Saint Laurent store, you consent to our collection, use and disclosure of your information as described in this Privacy Policy. Yves Saint Laurent, SAS reserves the right occasionally to make changes to its Privacy Policy or practices as described above. We will post the updated Privacy Policy on the Site, and we encourage you to review this page from time to time.
Contact Us
If you have any comments or queries regarding our privacy policy or if you wish to exercise your right of access, opposition and correction of your personal data (French law of January 6, 1978 as modified), please send an email to online.assistance@uk.ysl.com or write to us at the following address:
Yves Saint Laurent, SAS
e-business service
7 avenue George V
75008 Paris
France
ONLINE PURCHASES DATA AND PROMOTIONAL ACTIVITIES
Without prejudice of the above mentioned principles regarding the navigation and registration data, we wish to inform you about the following:
Data source
The personal data collected by Yves Saint Laurent has been directly provided by you in order to proceed with online purchases on this Site. If the personal data may change, please write to the below mentioned address and communicate the modifications in order to enable us to keep your personal data updated.
Data processing purposes
The personal data you provide may be processed by Yves Saint Laurent for the following purposes:
- to proceed with your purchase request, with reference to the fullfilment of your online order and required accounting and fiscal activities
- management of correspondence and service communications with you
- verification that the data provided for the transaction is complete, valid, correct and clear of fraudulent markers.
Moreover, with your specific consent, your personal data, collected also in occasion of future online purchases and purchases in our stores may be used by Yves Saint Laurent to find out more about its customers (by analysing data related to your purchasing preferences for certain categories of products, the frequency of your visit or your request concerning the purchased articles), for direct mailing and direct e-mailing (sending of e-cards) activities, sending you communications about our activities and invitations in order to offer you further personalized services. Moreover, Yves Saint Laurent’s staff will provide to you a more helpful service.
Modalities of the processing
Related to the above mentioned purposes, your data will be collected through electronic modalities, on secured systems and will be processed in both paper and electronic formats, duly protected.
Furthermore, if you consent to the insertion of your personal data in the Yves Saint Laurent Customer database, this data may be used for statistical and market analysis, and may be processed in an aggregate form or in an identifiable way.
Obligatory or voluntary nature of providing the requested data
To complete an online order, a set of personal information is required. Failure or refusal to provide accurate information when requested will result in the cancelling of any pending order or the inability of the online application, and therefore the Yves Saint Laurent organisation, to process your request. Information that is not required will be duly noted on the screen. You may choose not to provide us with any information noted to be optional and still continue to successfully use and purchase from the ysl.com online shopping application.
Data communication recipients
Your personal data will be processed by Data Processors and a dedicated person in charge of the processing of G Commerce Europe S.p.a. which are in charge of the management of the transaction.
Moreover, your data may be communicated to third parties which may be situated outside the European Union, amongst which are companies part of the Gucci Group, consultants which support Yves Saint Laurent in the management of the transaction (mainly suppliers of Internet services, shipping agents), banking and credit verification entities and to consultants, suppliers services related to direct marketing activities or to maintenance of the data processing systems, as well as companies which carry out activities of storage and management of files. By providing us with your data and accepting this Privacy Policy you are consenting to the transfer, storage and/or processing of your personal data outside the European Union as directed by G Commerce Europe S.p.a. Except as set out in this Privacy Policy your data will not be transferred to other third parties.
Owner’s rights
With reference to the personal data that we may process, we wish to inform you that you are owner of the rights that are indicated at article 7 of D.Lgs.196/2003.
In particular, you have the right to obtain from G Commerce Europe S.p.a the confirmation as to whether or not personal data concerning you exists in the company database; you have the right to obtain the communication of the data in intelligible form, to be informed of the source of the personal data and the logic applied to the processing; you have the right to obtain erasure, anonymization or blocking of data that has been processed unlawfully as well as updating, rectification or, where interested therein, integration of the data; you have the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning you. Furthermore, you have the right to request the deletion of your data from the mailing list by selecting this unsubscribe link at bottom of emails or by writing to the Customer Relations Department as indicated below.
With reference to the above mentioned processing, should you wish to exercise this right or should you wish to receive an updated list of the data communication recipients you can contact the Customer Relations Department [ysl.com], Via Don Lorenzo Perosi n°6, 50018 Scandicci (FI), also via e-mail at online.assistance@fr.ysl.com for France or at online.assistance@eu.ysl.com for other countries.
Furthermore, if you consent to the sending of promotional materials, you can object to such processing at any time, free of charge, requesting the deletion of your data from the mailing list by selecting the link unsubscribe that you will find in any communication or by writing to the Customer Relations Department as indicated in above.
Data Controller and Data Processor
The Data Controller is G Commerce Europe S.p.A. with registered offices in Scandicci (FI) Via Don Lorenzo Perosi n.6, identification number (“codice fiscale”) 00338740343 a company of the Gucci Group, subject to the management and coordination of Gucci group NV, a Dutch company with registered offices in Amsterdam.
The Data Processor of G Commerce Europe S.p.a is the Gucci EMEA President, domiciled at the office of the company.